Engineering firm protects intellectual property with MDM

The challenge

A small engineering firm faced a critical issue when a key employee left abruptly, refusing to return their company-issued phone. This left sensitive business data—such as invoices, project proposals, and designs—at risk.

The solution

Merge Communications implemented Samsung Knox, a powerful Mobile Device Management (MDM) platform, to secure and manage company devices. The MDM solution enabled the firm to:

• Remotely Lock the Device: Preventing any unauthorised access.
• Securely Recover Data: Critical business files, including photos, invoices, and designs, were retrieved.
• Erase Data When Necessary: Ensuring sensitive intellectual property didn’t fall into the wrong hands.

The MDM system's robust security features provided peace of mind and ensured that data protection was prioritised, even in unexpected situations.

The results

• Data Security: Sensitive intellectual property was safeguarded.
• Business Continuity: Recovered files ensured no disruptions to ongoing projects.
• Fast Action: Immediate locking and recovery saved valuable time and mitigated risk.